Automatic Weekend Fees
Time To Pet allows you to configure Automatic Weekend Fees that will automatically be added to your client's invoices for events that occur on weekends (Saturday and Sunday).
IN THIS ARTICLE
Configuring Automatic Weekend Fees
- Navigate to Services.
- Create a new service or click to "Edit" an existing service.
Click on the "Auto Fees" tab.
Change "Weekend Fees Enabled?" to "Yes, I Charge Extra on Weekends".
- Set the fee that should be added to the service's default rate, and set what staff should be paid for this service on weekends.
- Click the "Save Changes" button.
Manually Editing Weekend Fees
When scheduling services for a client, the weekend fee will be automatically calculated and added to each weekend event based on the settings you configured in the section above. This also applies to services requested through the Client Portal.
However, you can override this value, or remove the weekend fee altogether, for any individual event in the "Edit Event" screen within the "Extras" section:
Any change you make here will be reflected on the invoice immediately after saving your change.
How Staff Are Paid For Weekends
IMPORTANT: Time To Pet does not pay your staff/users directly. The settings described in this article are simply tools that will help you calculate what to pay your staff outside of Time To Pet via your payroll processor or another preferred method.
You can set a default staff pay rate for weekends under the Auto Fees tab of each service as described in the Configuring Automatic Weekend Fees section above.
You can also give each staff member a custom pay rate which will override the default staff pay rate you set above. To do this, visit the "Rates" tab in their staff profile, and set a custom weekend pay rate for each service:
FAQs
Q: How do weekend fees show up on client invoices?
Weekend fees charged to the client will be shown as a separate line item on the client's invoice.
Q: Do after-hours fees stack with weekend fees?
After-hours fees stack with weekend fees. If both after-hours and weekend fees are enabled, and a visit is scheduled outside of work hours on a weekend, both fees will be applied.
Q: How do percentage-based fees work with the weekend fees feature?
Percentage-based client fees will be calculated based on the amount of the primary service and will use the dollar amount of the invoice item for this primary service.
This means:
- Anything that affects the primary service's price, such as manually editing the line item, frequency-based discounts, and customized rates for the client, will be taken into account before calculating the percentage charged for the weekend fee.
- Add-on services are not taken into account for % based rate calculation.
Q: How can I pay staff extra for weekend visits but not charge the client extra?
To pay staff extra for weekend visits but not charge the client extra, you need to configure your Auto Fees for the service to charge $0 to the client and set the staff pay to a flat rate. Setting a percentage, in this case, will always result in the staff member being paid $0 (because any percent of the $0 clients are charged is always $0).
Then, when generating pay stubs, be sure to check the box to pay "Flat Rate Staff On $0 Services". You can set this box to be checked by default in Settings > Staff.