Time To Pet Payments powered by Stripe in the US supports the ability for Instant Payouts. Instant Payouts allow you to quickly transfer any pending funds in your Time To Pet Payments account to a connected debit card or bank account. Please review Stripe's list of supported banks.
IN THIS ARTICLE
How To Trigger An Instant Payout From Settings
You can trigger an Instant Payout in Settings > Invoicing & Payments > Credit Cards. Just look for the Instant Payouts section:
After clicking the "Start Instant Payout" button, Time To Pet will determine if you have connected a debit card or bank account to your Time To Pet Payments account that supports instant payouts. If your payout account does not support instant payouts, Time To Pet will provide step-by-step instructions on connecting a supported instant payout account.
If a supported instant payout account is already connected, Time To Pet will show you the balance available, the fee, and the amount sent to your account. You'll also have the option to select which bank account or card it should be sent to if you have more than one payout account saved:
After clicking the checkbox agreeing to pay the fee, you can start the payout.
A merchant needs to verify ownership each time they change their payout account (either debit or bank account) by entering either the account number currently on file or the debit card number currently on file. Once confirmed, the option to switch payout accounts appears.
IMPORTANT: Instant Payouts are not available for all bank accounts. Please review Stripe's list of supported Instant Payout partners for more information.
Note: If you updated your payout account to a debit card to initiate an Instant Payout, we recommend that a merchant add their bank account back (as it's more reliable than a debit card for standard payouts due to debit cards expiring or needing to be replaced).
How To Trigger An Instant Payout From Your Homepage
If you are the Owner Admin of your account and your company uses Time To Pet Payments powered by Stripe, you can also trigger an Instant Payout right from the homepage of your Admin Dashboard. When both of these conditions have been met, you'll now see an Available Balance display on the home screen of your Dashboard. This display will show how much money is ready for payout from your Stripe balance — giving you a quick, real-time view of your company's cash flow:
This will help you know exactly when funds are available, decide whether to wait for a regular payout or initiate an Instant Payout, and spot potential payout issues earlier (such as when Stripe holds certain payments or holidays cause delays).
If you're someone who manages payroll or makes spending decisions based on the amount of funds you have available, this tool helps you stay in control by providing you with more transparency as to what's coming into your bank account without having to dig through reports or log into your Stripe Express Dashboard.
Note: This button is only visible to Owner Admins and cannot be enabled for other Admins or Office Managers.
Don't want to see this button? Not a problem! If you're not interested in utilizing our Instant Payout feature, you can easily hide the Available Balance widget from your homepage by following these steps:
Go to Settings > Invoicing & Payments > Credit Cards.
On the right-hand side, uncheck the box that says Show Instant Payout widget display on dashboard when balance is available.
That's it! The Available Balance widget will be removed from the home screen of your Dashboard. You can re-enable it at any time by rechecking the box again.
FAQs
Q: How fast is "instant"?
Nearly 6,000 banks in the United States support Instant Payouts and, in practice, about 99% of payouts are available within minutes. Due to differences across banks, the other 1% are usually available within a few hours or the next 1-2 business days.
Q: Are there any fees to request an Instant Payout?
There is a fee of 1% of the payout (with a minimum of $2.50) for each Instant Payout processed.
Q: Are there any limits on payouts?
There is a limit of $9,999.00 per Instant Payout, but multiple Instant Payouts can be started in succession. There is a weekly limit of $10,000 in instant payout volume and a daily limit of 2 instant payouts per day.
There is also a monthly limit of $50,000.00 for consumer debits cards and $65,000.00 for small business ("commercial") cards.
Q: Are Instant Payouts available outside of the United States?
No, Instant Payouts are currently only available to service providers with debit cards issued by United States banks.
Q: What payments are eligible for Instant Payouts?
Payments categorized as "Future Payouts" are eligible for Instant Payouts. Payments already in the "In Transit To Bank" status are not eligible for Instant Payouts. For a payment to move from "Future Payouts" to eligibility for Instant Payouts, they must transition to the "Available" state within your Stripe balance. This transition depends on the specific conditions such as transaction settlement timelines and payment methods, with ACH payments often requiring a longer time to process than card payments.
Q: The payout report for my Instant Payout doesn't include any payment details. Where can I find this information?
The payment data for instant payouts is reconciled on the next regular payout. We share more information on this here: Understanding Instant Payout Reporting.
Q: How does the payment method affect eligibility for Instant Payouts?
The payment method plays a critical role in determining fund eligibility:
ACH payments require several days to settle from "Pending" to "Available" status and thus are not immediately accessible for Instant Payouts.
Card payments generally process faster, transitioning to "Available" funds more quickly and often supporting Instant Payouts sooner.
Q: Why are some funds processed earlier in the day not available for Instant Payouts?
Funds processed earlier in the day may still be in a "Pending" state due to the transaction availability window, often referred to as T+1. This means funds require at least one full day to settle into your "Available" balance before becoming eligible for Instant Payouts.
Q: Do Instant Payouts work if I have a debit card on file for my Stripe payout method? Or do I need to use a bank account?
Yes! Instant Payouts can be used regardless of whether you have a debit card or bank account on file for payouts in Stripe. However, Instant Payouts are not available for all debit cards or bank accounts. To see if your bank accepts Instant Payouts on bank accounts and debit cards associated with it, please see Stripe's list of supported banks here.