Business Advisor is your monthly insight tool designed specifically for pet care professionals using Time To Pet. It gives you a clear picture of your business performance with AI-generated analysis and actionable metrics.
Pro Tip: Chat with your report! At the top of the page, you can ask Business Advisor questions about your data. Just click the Ask Business Advisor button to get started! This feature lets you dig deeper into any metric or trend that catches your attention.
Accessing Your Business Advisor Report
To access your Business Advisor Report, navigate to the Reporting > Business Advisor section of your Admin Dashboard:
Your report will open up in a brand new tab where you can review your monthly data and insights.
Note: Only Administrators can access and view the reports generated by Business Advisor.
How Often Are Reports Generated?
Business Advisor generates a new report each month. Your most recent report covers your activity from the first through the last day of the previous calendar month. For example, your report for the month of October would include data from September 1 through September 30.
What You'll Find In Your Report
Your monthly Business Advisor report includes several sections to help you understand your business:
Key Monthly Metrics
You'll see your essential business numbers at a glance, including revenue, visit count, client count, and pets served. These metrics are broken down into three main categories: business performance, engagement with clients and pets, and client satisfaction through Happiness Scores.
Trend Analysis
Each metric includes a month-over-month comparison so you can quickly see whether you're trending up or down. This helps you spot growth opportunities and areas that may need attention.
AI Insights
Business Advisor analyzes your data and generates written insights about what's happening in your business. These insights highlight patterns and opportunities across your revenue, engagement, and client relationships.
Understanding Your Data
Total Revenue
This is the total money earned during the month from all services provided, including tips. The report compares this month's revenue to last month to show whether your income is growing.
Scheduled Events and Visits
This metric counts your completed services. For pet sitting and dog walking businesses, this reflects individual visits. For Facility businesses, this reflects individual stays. The count excludes cancelled and deleted services.
Clients and Pets
You'll see how many unique pet parents you served and how many individual pets were part of your visits or stays. This helps you understand the breadth of your client base.
Happiness Score
If you collect client satisfaction surveys through Time To Pet, your Happiness Score represents the average rating your clients gave you during the month. This metric helps you track client satisfaction over time. If you don't collect surveys or didn't receive any responses for the month, this section may not populate on your report.
How To Get The Most Out Of Your Business Advisor
Review your report monthly to spot trends. Is your revenue growing? Are you serving more clients? Are client ratings stable or changing? Monthly check-ins help you stay aware of your business momentum.
Use the month-to-month comparisons to set goals. If you see a dip in one category, you can make adjustments for the next month.
Ask questions. The chat feature is there to help you dig into your data. If you want to understand why something changed or what drove a particular result, ask Business Advisor.
Check in on specific services. If a particular service type generated strong revenue or engagement, that's worth noting for future planning.
Questions?
Business Advisor is designed to work seamlessly with your Time To Pet account. If you have questions about your report, values, or how to interpret your data, contact our Support Team at support@timetopet.com. We're always happy to help!