Missed a notification or cleared it from your phone by accident? The Time To Pet Client App keeps a history of recent push notifications your pet care company has sent you, so you can easily review them again.
IN THIS ARTICLE
Opening Your Notification History
Open the Time To Pet app and tap Settings on the home screen.
On the Settings tab, tap Notifications.
Note: Notification history is only available in the Time To Pet Mobile App. It is not available in the Client Portal on the web. If you do not see the Notifications row, update the Time To Pet Mobile App to the latest version from the App Store or Google Play.
What You Will See
Your notifications are listed with the newest at the top. Scroll down to load older notifications. Pull down from the top of the list to check for new ones.
If you have not received any notifications yet, you will see the message No notifications yet.
What Is Included
The history shows notifications from the last 90 days. Older notifications are removed automatically.
Only notifications that were sent to you as push notifications will appear in the list. By default, this includes:
New messages from your pet care company, including private messages
An event has started alerts
Whether your pet's vaccination record was approved or declined
Depending on the types of notifications your pet care company has enabled, the types of notifications you see may differ.
Frequently Asked Questions
Q: Can I tap a notification to open it?
No. The notification history is a list for reference only. To reply to a message, open your Conversation Feed from the home screen of the App.
Q: I received a text message or email, but it is not in my notification history. Why?
The history only shows push notifications sent to the Time To Pet App. Text messages and emails are not included.