Message Center

The Message Center is where you are able to review and manage communications with your clients and staff in a central area of the Time To Pet dashboard. With the ability to filter messages and other content by tag, date, type, or status, you'll be able to stay organized and keep track of all your important communication. Additionally, the Message Center allows you to draft and send mass emails (also referred to as an email campaign) to your clients or staff members.

Clients

The Clients tab of the Message Center is where you can filter and review messages sent through the client conversation feeds and private message feeds (if private messaging is enabled for your company). Messages can be filtered by type, visibility, client, and staff member.

The Clients tab is also where you're able to create tags and apply them to messages. As tags are created and applied to messages, you can filter for messages with those tags.

Email Clients

The Email Clients tab of the Message Center allows you to create Email Campaigns so that you can quickly send a mass email to all or a subset of your clients at one time. Messages can also be drafted and edited prior to sending. After messages have been sent, you are able to review the recipient list to see who has opened the email.

Staff

The Staff tab of the Message Center is where you are able to filter and view messages sent through a staff member's conversation feed. Staff messages can be filtered by date and message tag. If a message is starred, you are able to filter for these messages as well.

Email Staff

The Email Staff tab of the Message Center allows you to create Email Campaigns so that you can quickly send a mass email to all or a subset of your staff members at one time. Messages can also be drafted and edited prior to sending. After messages have been sent, you are able to review the recipient list to see who has opened the email.

Gallery

This section of the Message Center is where you're able to view all photos and videos sent to your clients. Photos or videos shown here can be filtered by the date and/or client. Photos and videos can also be downloaded by clicking the "Download" button below the photo or videos you wish to download.

Scheduled

This tab of the message center is for any messages your company has scheduled to send to clients or staff. This includes conversation feed messages, service order confirmations, emailed invoices, email campaigns to clients, and email campaigns to staff members. Messages shown here can be filtered by date, type, or status. You are also able to reschedule messages and review the scheduling history of your messages.