Credit Card Processing

Accepting credit cards from your customers is easy with Time To Pet. Payments processed through Time To Pet are automatically applied to the customer’s invoices and if your account is connected to Quickbooks, automatically synced to Quickbooks.

In this article

Setting Up Credit Card Processing

The  Credit Card setup can be accessed in your dashboard:

  1. Log in to your dashboard.
  2. Using the sidebar navigation select “Settings”.
  3. Click the link labeled “Credit Cards” in the sidebar.

Accepting credit cards requires an account with our Supported Payment Processor - WePay.  WePay offers both ACH/e-check transactions in addition to Credit/Debit Card processing.  ACH allows your clients to pay via e-check and costs about half as much as a standard credit card transaction.  You can create an account in only a few minutes directly from the “CC Setup” tab.

WePay

To get started, click the Connect with WePay button.

You can then log in to your existing WePay account or create a new account.

Next, set up your WePay account by verifying your information and linking a bank account.

You can then chose whether or not you would like to accept Credit Cards, ACH/e-check or both.  You can also set your Preferred Payment Type.

Charging A Customer’s Credit Card

To charge a customer’s credit card first navigate to their profile page from the Administrator’s dashboard.

  1. Log in to your dashboard.
  2. Using the sidebar navigation select “Client” -> “Client List”.
  3. Click the name of the Client you wish to charge.
  4. Alternatively, use the search bar next to your notifications icon to find your customer.

  5. If you have linked to a payment processor successfully you will see a new option under Quick Actions -> Charge Client (this option is not available for Paypal).


  6. You will be taken to the Customer’s payment page. On this page, you will notice three separate tabs.

    Payment – Contains a list of all invoices that still require a payment.

    Payment History – See a complete list of all payments this client has been charged.

    Card Management – Manage the list of saved card details for the customer.

Charging the Customer’s Card

A charge must be applied against one or more invoices. You will notice the payment tab lists all of the client’s unpaid invoices. To start set the amount to apply to each unpaid invoice.

Once you have set the amount to pay on each invoice, click “Proceed To Payment Details”.

If the customer has saved cards, you can select that card or enter a new card’s details. When ready to submit the payment click the submit payment button.

Customers Can Submit Payment From Portal

You do not have to submit payment for all of your clients. That would be time consuming and tedious. Client’s can submit their own payments from their portal. Just like in the admin dashboard they can apply payments to one or more invoices and can use saved card details or enter new ones.

Supported Payment Processors

Time To Pet currently integrates with the following Payment Processors.

WePay

PayPal

A Note on Credit Card Security

Time To Pet never stores or logs any of your customer’s credit information (other than the last four digits). We only integrate with payment processors that support remote storage of credit card information for the highest level of security. In other words all of your customer’s credit card information is handled by your payment processor and not by Time To Pet. This limits both Time To Pet’s and your liability.

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