Text Messages - FAQs

Are picture messages supported?

Yes! You can send and receive MMS (or picture messages) along with text messages.

Can I send texts to some clients and not others?

Yes! You can customize whether texting is enabled or disabled for each individual client. You can also choose the default delivery method of conversations for each client as well!

Can I send texts to some staff and not others?

Yes! You can customize whether texting is enabled or disabled for each individual staff. You can also choose the default delivery method of conversations for each staff as well!

Which countries is Text Messaging supported in?

Text Messaging is currently supported in the USA and Canada only.

Should I enable Text Messaging? 

It’s important to note that Text Messaging in Time To Pet is different from traditionally texting your clients from your mobile device. When Text Messaging is enabled, your clients and staff are able to receive text messages sent from you through the Conversation Feed. 

If your clients and staff are used to receiving text messages from you, you might consider enabling the Text Messaging feature in Time To Pet. If you prefer to keep it simple, your clients and staff can continue to send and receive messages to you through their Conversation Feed. 

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