Invoices On The Client App
The "Invoices" section of the Time To Pet App allows you to view your invoices, make payments, and leave tips for your pet care company.
Note: Depending on your pet care company's unique configuration settings, some of the options shown in this article may not be available to you, such as the ability to leave a tip or the specific payment methods accepted.
IN THIS ARTICLE
To view your invoices, make a payment, or leave a tip, tap "Invoices" on the home screen of the App:
Reviewing And Downloading Invoices
After tapping "Invoices" on the home screen, you will automatically be brought to your "Open" invoice list, where any open (not fully paid) invoices will be listed.
To view your fully paid invoices, tap the "Paid" tab at the top of the screen:
To download the PDF version of the invoice, click the "Download" button on the invoice you want to look at.
Paying Invoices, Leaving Tips, And Making Partial Payments
To pay an open invoice (and add a tip at the same time if your pet care company accepts tips), make sure you're in the "Open" invoices tab and tap the "Make Payment" button on the invoice:
Review the charges. If there are more than four line items, they will be hidden by default. You can click the "See all items" button to view more.
When you're ready, click the "Make Payment" button at the bottom of the screen:
If your pet care company has tipping enabled, you'll see the option to add a tip. If you don't already have an automatic tip enabled, you will also be asked if you'd like to set up an automatic tip:
Note: You can view, edit, or remove Automatic Tips from the web portal in your My Info screen.
Review the payment totals, and when you're ready, tap "Process Payment":
On the next screen, you'll choose a payment method. You can use a saved card on file, add a new one, or use Apple or Google Pay.
Note: Google and/or Apple Pay will only be available if your pet care company accepts these payment methods and you are using a compatible device with the necessary Apple and/or Google Pay configurations. For in-depth help on using Apple and Google Pay in Time To Pet, scroll down to the Apple And Google Pay section.
If you choose to use a new payment method, Apple, or Google Pay, tap the "Checkout" button at the bottom of the screen and then follow the prompts to complete the payment:
If you choose to use a saved card on file, tap the "Submit Payment" button on the bottom of the screen to submit the payment:
Apple And Google Pay
Google and/or Apple Pay will be shown as available payment options if your pet care company accepts these payment methods and you are using a compatible device with the necessary Apple and/or Google Pay configurations. or visit the Apple and Google websites directly: Set Up Apple Pay and How To Add a Card to Google Pay.
Note: Apple Pay and Google Pay payment methods cannot be saved in Time To Pet.
Google Pay
The Google Pay option will be listed as an available payment method if your pet care provider accepts it as a payment method and if you are using an Android device.
Note: If you have not yet added a credit or debit card to Google Pay, we recommend doing so before paying your Time To Pet invoice with Google Pay. See How To Add a Card to Google Pay for instructions.
Samsung devices come with Samsung Pay by default. Time To Pet does not support Samsung Pay. Samsung users will need to install Google Pay and add a valid payment method in order to use this feature.
To pay your invoice(s) with Google Pay, select the Google Pay option, then tap "Checkout":
Tap the "G Pay" button:
Select the payment method you want to use, then tap "Continue" to complete the transaction:
Apple Pay
The Apple Pay option will be listed as an available payment method if your pet care provider accepts it as a payment method and if you are using an Apple device.
To pay your invoice(s) with Apple Pay, select the Apple Pay option, then tap "Checkout":
Tap the "Apple Pay" button:
Depending on the model iPhone you're using, you will either double-click the side button to scan your Face ID or use your fingerprint on your iPhone's home button to confirm your payment:
