Invoices

The "Invoices" section allows you to view your invoices and make payments to open invoices. This section can be accessed by selecting "Invoices" on the homepage of the app.

Please keep in mind that the configuration settings of your pet care company may cause your Client App to be configured differently from what is described in this help article. 

Reviewing/Downloading Invoices

You can review all invoices on this page. You can also download invoices directly to your mobile device by clicking on "Download".

Make Payments

You can make a payment by clicking the "Make Payment" button at the bottom of the screen. 

If your pet care company has not enabled payments via the mobile app, you will not have access to the "Make Payment" button.

You can then select which invoices you would like to pay by clicking on the invoice that you would like to pay.

After selecting an Invoice, you will see the invoice has been highlighted and you have the option to leave a tip. If you do not wish to pay this invoice, you can de-select it by clicking the green "Will Be Paid" button. You can also select multiple invoices to be paid at once.

If your pet care company has not enabled tips via the mobile app, you will not see the "Add Tip?" button.

You can review the total amount to be paid by reviewing the "To Pay" section at the top of the app. When ready, you can proceed to payment by selecting the "Proceed To Payment" button.

If you have a payment method on file, you can select the existing payment method. You can also add a new payment method. 

Google Pay And Apple Pay

If your pet care provider has Google Pay or Apple Pay enabled you'll be able to pay using this method as well. Please note: Google Pay or Apple Pay payment methods are not stored in Time To Pet. 

Google Pay

The Google Pay option will show if it's available by your pet care provider and you are using an Android device. If you have not set up a credit card yet with Google Pay we recommend setting this up first before paying through Google Pay.

Samsung devices come with Samsung Pay by default. Time To Pet only supports Google Pay on Android. Samsung users will need to install Google Pay and add a valid payment method in order to use this feature.

Here are instructions on how to set up your Google Pay account: How To Add a Card to Google Pay.

To pay your invoice in Time To Pet using Google Pay select the Google Pay option after completing the "Proceed To Payment" steps and clicking "Checkout": 

Google Pay in the Client Application

Tap the "G Pay" bar to use a payment method in your Google Pay account. You will be taken to the next step where you can select your Google Pay payment method.

Google Pay Payment Screen in the Client Application

Choose your Google Pay payment method and tap Continue to complete the transaction: 

Google Pay Complete Your Purchase in Time To Pet Mobile App

Apple Pay

The Apple Pay option will only show up if you have added a valid payment method to your Apple Wallet and if your pet care provider has Apple Pay enabled. 

Here are instructions on how to set up your Apple Pay account: How To Add A Card To Apple Pay

To pay your invoice in Time To Pet using Apple Pay select the Apple Pay option after completing the "Proceed To Payment" steps: 

Apple Pay in the Client Application

Tap the "Apple Pay" bar to use a payment method in your Apple Pay account. You will be taken to the next step where you can select your Apple Pay payment method.

Apple Pay Screen in Time To Pet Client App

Depending on the model iPhone you have you may need to tap the side button and scan your Face ID or use your finger on your iPhone's home button to confirm your payment: 

Apple Pay Confirm Screen in Time To Pet Client App

Making Partial Payments In The Client App

When making a payment via the Client App, you have the ability to edit the amount you would like to pay. You can select a percentage of the total amount or a flat dollar amount. For example - you can submit a payment for 50% of the total amount due or a payment of $100 on your $300 invoice.

Partial Payments Gif on Client App

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