Connecting To Time To Pet Payments Powered By Stripe

Connecting to Time To Pet Payments allows you to collect payment from clients within Time To Pet. You will be able to accept all major credit cards (Visa, Mastercard, Discover, American Express) and if you're located in the United States, you will also be able to accept Google and Apple Pay and ACH bank account payments.

Setting Up Time To Pet Payments Powered By Stripe in the US

First - you will need to navigate to the Credit Card Setup section, which can be accessed in your dashboard:

1. Log in to your Dashboard.
2. Using the sidebar navigation select Settings.
3. Click the link labeled Credit Cards in the Invoicing & Payments section.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

At this point, you will be prompted to select whether your company is registered with the government as an individual (like a sole proprietorship) or a business (like an LLC or an S-Corp) collecting payments. The following screens may be slightly different if you select "Individual".

On the next screen, select your country, and enter your mobile number and your email. After completing, click the “Next” button:

Time To Pet Payments will then text you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here:

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your EIN, and your website (or a product description if you do not have a website or social profile):

After entering your business details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account or a debit card. Be sure to click “Save” when you are done.

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the Payments tab). Reporting here includes your payments balance, the balance of any future payouts, and details on any payouts that are in transit to your bank.

If you need access to payments faster, you can initiate an Instant Payout here. There is a fee of 1% of the payout (with a minimum of $2.50) for each instant payout processed.

You can also see a full report of any recent payouts.

The Account tab includes various settings you can update for your Time To Pet Payments account. This includes the type of payments you accept, your payout frequency, the payout account money is sent to, your statement descriptor, your business information, and a breakdown of your fees.

Lastly, you will see a new section found in Invoicing > Payments. This includes detailed reporting to all payouts, payments and any payment disputes.

You are now set up to receive payments via Time To Pet Payments! For more information on managing disputes, please review our Dispute help doc.

Setting Up Time To Pet Payments Powered By Stripe in Canada

First - you will need to navigate to the Credit Card Setup section, which can be accessed in your dashboard:

1. Log in to your Dashboard.
2. Using the sidebar navigation select Settings.
3. Click the link labeled Credit Cards in the Invoicing & Payments section.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

On the next screen, enter your mobile number and your email. After completing, click the “Continue” button.

Time To Pet Payments may then text or email you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here.

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your website (or a product description if you do not have a website or social profile), and other information. You may also be asked to verify how you represent this business.

After entering your business and personal details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account. Be sure to click “Save” when you are done.

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the Payments tab). Reporting here includes your payments balance, the balance of any future payouts, and details on any payouts that are in transit to your bank.

Setting Up Time To Pet Payments Powered By Stripe in the UK

First - you will need to navigate to the Credit Card Setup section, which can be accessed in your dashboard:

1. Log in to your Dashboard.
2. Using the sidebar navigation select Settings.
3. Click the link labeled Credit Cards in the Invoicing & Payments section.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

On the next screen, enter your mobile number and your email. After completing, click the “Continue” button.

Time To Pet Payments may then text or email you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here.

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your CRN, your website (or a product description if you do not have a website or social profile), and other information.

You may also be asked to verify how you represent this business.

After entering your business and personal details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account. Be sure to click “Save” when you are done.

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the Payments tab). Reporting here includes your payments balance, the balance of any future payouts, and details on any payouts that are in transit to your bank.

You can also see a full report of any recent payouts.

The Account tab includes various settings you can update for your Time To Pet Payments account. This includes the type of payments you accept, your payout frequency, the payout account money is sent to, your statement descriptor, your business information, and a breakdown of your fees.

Lastly, you will see a new section found in Invoicing > Payments. This includes detailed reporting to all payouts, payments, and any payment disputes.

You are now set up to receive payments via Time To Pet Payments! For more information on managing disputes, please review our Dispute help doc.

Setting Up Time To Pet Payments Powered By Stripe in Australia

First - you will need to navigate to the Credit Card Setup section, which can be accessed in your dashboard:

1. Log in to your Dashboard.
2. Using the sidebar navigation select Settings.
3. Click the link labeled Credit Cards in the Invoicing & Payments section.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

On the next screen, enter your mobile number and your email. After completing, click the “Continue” button.

Time To Pet Payments may then text or email you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here.

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your website (or a product description if you do not have a website or social profile), and other information. You may also be asked to verify how you represent this business.

After entering your business and personal details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account. Be sure to click “Save” when you are done.

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the Payments tab). Reporting here includes your payments balance, the balance of any future payouts, and details on any payouts that are in transit to your bank.

Setting Up Time To Pet Payments Powered By Stripe In Austria

First - you will need to navigate to the Credit Card Setup section, which can be accessed in your dashboard:

1. Log in to your Dashboard.
2. Using the sidebar navigation select Settings.
3. Click the link labeled Credit Cards in the Invoicing & Payments section.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

On the next screen, enter your mobile number and your email. After completing, click the “Continue” button.

Time To Pet Payments may then text or email you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here.

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your website (or a product description if you do not have a website or social profile), and other information. You may also be asked to verify how you represent this business.

After entering your business and personal details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account. Be sure to click “Save” when you are done.

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the Payments tab). Reporting here includes your payments balance, the balance of any future payouts, and details on any payouts that are in transit to your bank.

Setting Up Time To Pet Payments Powered By Stripe in New Zealand

First - you will need to navigate to the Credit Card Setup section, which can be accessed in your dashboard:

1. Log in to your Dashboard.
2. Using the sidebar navigation select Settings.
3. Click the link labeled Credit Cards in the Invoicing & Payments section.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

On the next screen, enter your mobile number and your email. After completing, click the “Continue” button.

Time To Pet Payments may then text or email you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here.

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your website (or a product description if you do not have a website or social profile), and other information. You may also be asked to verify how you represent this business.

After entering your business and personal details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account. Be sure to click “Save” when you are done.

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the Payments tab). Reporting here includes your payments balance, the balance of any future payouts, and details on any payouts that are in transit to your bank.

Apple Pay & Google Pay

Time To Pet Payments offers Apple Pay & Google Pay as convenient options for your clients to pay their invoices. Apple & Google Pay is enabled by default for companies who use Time To Pet Payments Powered by Stripe. Please note: When a pet parent makes a payment via Apple Pay or Google Pay, their payment details cannot be stored on file.  If your company requires a card on file in  Settings > Client Settings > Portal Settings, your clients must also have a credit card on file to request services. 

Refund Receipts for Customers Using Time To Pet Payments Powered by Stripe 

Customers using Time To Pet Payments powered by Stripe (using Stripe Connect) can view refund receipts to their clients. To find a client's refund receipt, navigate to Invoicing > Payments > Payments tab. Then, set the date filter to the approximate date the refund was issued. Use the "search" box to find the client's name or refund amount. When found, click on the "Details" tab to the right of the payment: 

This will load the payment details. Click on Open Receipt: 

This will load the refund receipt screen. Customers can screenshot this to send to clients: