Requesting Services
You can use your Client Portal to submit service requests. To start, click on the “Schedule” link at the top of the page.
Click the “Request New Service” button.
You will now see a form where you can select the dates for your service(s). You can choose "Multiple Days" with a set date range or "Single Day" with one date. Then, click "Continue."
On the next screen, you can select the Pets on the visits, as well as the service needed:
Note: After adding the primary service type, you can add additional service types by clicking "Add More Services" on the next screen.
Next, you can select the schedule blocks you need for this service each day. Please be aware that not all services are available in all schedule blocks.
Lastly, you can add any extra comments or notes for your pet care pro.
When you are ready to review all of the services you have requested, click the "Add & Continue" button.
The next screen is where you can review all of your requests, add more services to your order, or finalize/submit your service order request.
Note: Depending on your pet care company's settings, you may or may not see service prices and any additional fees listed here. If available, you can select the "Cost Details" button on each service to see a full breakdown of that service's cost.
Note: If a service allows you to select "No Pets" when requesting services, that will also be listed on this screen.
