Blocking Service Days

Through the use of  Schedule Blocks you can configure what times of the day are available to your clients for service requests.

You also have the ability to block entire days from service requests. If a day is blocked, your clients will not be able to request service on that day from their portal, however you will still be able to schedule events for them.

Accessing Schedule to Block Service Days

  1. Login to your dashboard.
  2. Using the sidebar navigation select “Scheduler”.

Blocking A Day From Service Requests

Blocking a day from service requests is easy and can be done directly from your schedule.

  1. Locate the red button labelled “Block Day” in the upper right corner and click it.
  2. A popup window will appear. Select the day you wish to block.Once you have selected a date click the button labelled “Block This Day”.
  3. The popup window will disappear and the day will be marked with an event “Service Day Blocked".

Deleting a Service Day Block

  1. Locate the day that has been blocked on your calendar.
  2. Click on the event for that day up top labelled “Service Day Blocked”. A new popup will appear asking you to confirm that you want to delete.
  3. Confirm that you want to delete by clicking the button labelled “Yes, Delete Service Block”.
  4. Your calendar will refresh and now indicate that the day is available for service requests.

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