The Time To Pet Mobile Application has been designed primarily for staff members to keep track of their schedule, mark events as complete, send notes and pictures to their clients, and do everything else they need on a visit-by-visit basis.
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If an Admin needs a little more control, we’ve made sure to build a fully functional website that resizes and works just as great on mobile as it does on a desktop device. All you need to do is enter timetopet.com/dashboard (that's the same address you enter on your PC) on any mobile browser, log in, and you have access to all of the great Time To Pet features right there on your phone. You can make schedule changes, send invoices, and complete visits, too!

For Admins and Office Managers with permission, Quick Action tools are available in each client's profile. These will allow you to quickly Charge the Client (if payment processing is enabled for your company), Schedule Services, or access the client's profile in the Dashboard:

The Mobile App also supports options for adding new clients, editing client or pet profile details, and adding new pet profiles.

Along with managing clients and pets in the Mobile App, Admins and Office Managers (with the correct permissions) can also create and manage services in the Mobile App. You can access the Services List for your company by selecting the three horizontal bars on the upper left-hand corner of the Mobile App to pull up the main navigational menu. From here, select where it says Admin Services:

In the Services section of the Mobile App, you can view your complete Services List, adjust the order that services appear in, search for services by name using the search bar at the top of the screen, filter by Service Groups, and use the plus sign in the top right-hand corner to create brand-new services or manage your existing Service Groups:

To rearrange how your services appear within your Services List, tap Reorder in the top right-hand corner. This will open a new mode on your Services List, allowing you to drag and drop your services in the order you prefer them to appear. To do this, use the three horizontal bars on the left side of the service you want to move. When you're satisfied with your changes, tap Save Order in the upper right-hand corner of the screen to return your Services List to the default view:

Selecting Manage Service Groups will open up a new page within the Mobile App that will allow you to create new Service Groups or rearrange your existing groups if you would like to reorder how they appear in your Services List. To do so, drag and drop the services using the three horizontal bars to the left of each Service Group. To add a new Service Group, tap the plus sign in the top right-hand corner of the screen:

To filter your Services List by the Service Groups you created for your company, tap on the three horizontal bars in the top right-hand corner beneath the plus sign. A new window will open that allows you to choose which groups you'd like to view:

You can schedule an event from one of two places in the Time To Pet Mobile App. One is from a client's profile, and the other is from the Schedule section of the Mobile App, which displays any events assigned directly to you and includes the Company tab, where you can view and edit all of your team's scheduled events.

To schedule an event from a client's profile, click on the Clients tab, which can be found along the bottom of the Mobile App screen, and then select the client you want to schedule services for from the list. From the client's profile, ensure that you're on the Details tab, and then tap the Schedule button at the top of the screen:

To schedule an event from the Schedule section of the Mobile App, you must first navigate there, which you can do by selecting the Schedule tab at the bottom of the screen, opening up your app, or selecting Home from the left-hand sidebar that can be opened using the three bars in the upper left corner of the screen. Once there, click the plus symbol at the top of the screen to the left of the bell icon:

From here, the Schedule Event will open, and you can choose whether you would like to add the event to a new or an existing invoice (including package invoices), select the pets the service is for, determine the event's service and its duration, choose the date and time it should take place, assign a staff member, and add any necessary event notes:

If you are an Administrator or Office Manager in Time To Pet, you can now view all of the scheduled events for your company without leaving your Time To Pet Mobile App.

To access the company calendar, navigate to the Schedule section of your Mobile App. At the top of the screen, you will now see two tabs: My Schedule and Company. The My Schedule tab will display all of the events you're assigned to for the day, while the Company tab will show your entire team's schedule for the selected date:

Events are listed by start time, but can be filtered by staff, client, or service by tapping the filter icon. Staff members with the correct scheduling permissions can also edit, cancel, or reschedule events within the App:

Client invoices can be viewed from the Details section of their profile. To access them, tap the Invoice button near the top of the profile:

The following page will list all Open invoices the client has. You can also adjust the view for Open or Paid invoices using the buttons near the top of the page:

If you need to review or edit an invoice, tap Manage Invoice. You will then be brought to a view of the invoice's details, where you'll be able to edit various items by tapping the pencil icon or directly on the field you'd like to update. From this page, you'll be able to edit the following:

To process a client's payment or add a payment method for them (if your company accepts credit card or ACH payments through Time To Pet Payments powered by Stripe), select the Checkout button under an invoice:

The following page will present a slightly simplified view of the invoice, listing the client's name and their pets near the top, with the invoice charges below. You will also have the option to edit service line items or add custom line items:

Below the summary of charges, there will be a section for adding or adjusting the tip:

If a client already has a payment method on file for their account, you'll be given the option to charge this method, or you can add a credit card to their account:

When you're ready to process payment, tap the Pay $XX.X at the bottom of the screen.

Admins can also “Bookmark” the TTP mobile website directly onto their smartphone home page.

For detailed instructions for your specific device and browser, please use the following links: