Want to know exactly what your pet parents experience when they log into their Client Portal? With Time To Pet's powerful "Login As Client" feature, you can step into your client's shoes and see their portal exactly as they do — no guesswork required. This is a game-changer for delivering a top-notch pet parent experience!
Check out this video on How To Log Into The Client Portal As A Pet Parent!
Getting started is simple! Access the Login As Client tool directly from your client's profile by clicking the blue "Quick Actions" menu:
Time To Pet will prompt you to confirm before logging in — keeping you in control every step of the way:
Once you click "Login As Client," you'll be fully immersed in your client's portal experience — seeing exactly what they see! Time To Pet will treat you as the actual client, so any actions you take (submitting requests, sending messages, paying invoices) will be logged just as if the client performed them. It's the ultimate way to walk in your pet parent's paws!
When you're ready to return to your admin dashboard, simply click the "back" button in your browser or hit the "Back To Dashboard" button — you're back in the driver's seat in seconds:
