Adding A Pet To A Client

Your client profiles aren't technically complete without adding their pets! Clients can add their pets through the Client Portal and the Mobile App, but you may want to add a pet on a client's behalf when getting them all set up.

To add a pet, navigate to the "Pets" tab of the client's profile, then click the "+ New Pet" button:

screenshot of client profile pets tab with red arrow pointing to new pet button

The "Add Pet" window will open for you to enter the pet's details:

screenshot of add pet screen

Note: You can edit, delete, or add more pet fields in Settings > Company Settings > Pet Fields. To read more about these fields, see our help doc on Client And Pet Fields.

After you've entered all relevant info and added an optional photo of the pet, click the "Save Pet" button at the bottom of the screen.

screenshot of add pet screen with red arrow pointing to save pet button

You can also edit the client's pets at any time by clicking the "Edit" button in the upper right corner of the pet:

screenshot of client profile pets tab with red arrow pointing to edit button on pet

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