Cancelling And Modifying Future Template Events

You can cancel and edit future (not yet approved and scheduled) Template events directly from the Templates screen. To do this, navigate to the Templates section in the Scheduler. You can then select the Template which you would like to cancel or modify a future event for.  From here, you can select the "Calendar" button in the top right corner:

After selecting the Calendar button, you can navigate to the events you need to cancel, click on the event, and then select “Cancel Service” or "Edit Service":

Selecting "Cancel Service" will simply remove the unapproved event from the Template.

After selecting "Edit Service," you will be taken to a screen with two tabs. The first tab allows you to make any adjustments to the date, time, staff, service, pets, or notes on the event. 

The second tab shows and allows you to remove any cancellations that have been made on the Template.

Note: When the iteration of the Template that includes the date you cancelled comes up for approval, TTP will not approve any events that have been “Pre-Cancelled”.

Here is a short video showing how to do this:

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