Voice Notes

This new feature is coming soon!!

Time To Pet's Mobile App supports sending voice notes to clients! Voice notes can easily be played and listened to in the Client Conversation Feed. Voice notes can only be sent by a company's Admins and staff members, and are not available on the Client App.

Recording A Voice Note Through The Time To Pet App

To record a voice note through the Time To Pet app, click the "Voice" button on the "Send Message" screen under the "Attachments" section:

image of mobile app visit report screen with an arrow pointing at the voice option

The first time you record a voice note, you will need to grant Time To Pet access to your microphone:

screenshot of mobile app send message screen showing microphone permissions popup

Once the permission to access your device's microphone has been granted, you should see the Voice Note Recorder appear at the bottom of the screen. Hit "Record" to start recording a voice note:

screenshot of send message screen with an arrow pointing at the record option for voice notes feature

Note: Voice notes are limited to two minutes in length.

When a voice note is recording, you can hit the red button with a square icon to stop the recording. From there, you will have the ability to continue or restart your recording:

screenshot send message screen while voice note is being recorded with an arrow pointing at the stop button

When a voice note recoding is paused, a new set of buttons will appear with different actions you can take regarding your current recording. You can use the buttons to do the following, from left to right:

  • Cancel — Closes the voice recorder without saving the voice note
  • Restart — Restarts the voice recorder with a new voice note
  • Play — Plays the existing voice note
  • Confirm — Attaches the current voice note to the message and closes the voice recorder

screenshot of send message screen showing options for voice note when recorder is paused

Once a voice note has been attached to the current message being drafted, it will be included in the "Attachments" section. You can remove the voice note and add another if needed by clicking the "X" button on the recording itself:

screenshot of send message screen with a voice note added in the attachments section

Playing A Voice Note Through The Time To Pet App

Once a voice note has been sent in a message, it can easily be played in the Client's Conversation Feed. Voice notes will show up as an audio waveform and can be played by pressing the "Play" button located on the left side of the recording:

screenshot of client conversation feed with a box around the voice note

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