Things To Know:
To join the screen share, please use your computer or a laptop. The screen share tends to work best using Google Chrome. Please note that Dialpad Meetings is incompatible with tablets for the Onboarding Call.
You do not have to use your webcam on the call - one of our Onboarding Specialists will be sharing their screen while logged into your Time To Pet account. No video is required on your end.
You can join the screen share portion of the call by clicking the provided link. For audio, you can dial the provided conference number on your phone and click Join without audio and video on your laptop or computer. Alternatively, you can join using your computer audio.
Please note that if you do not select Join without audio and video, and you have also dialed in on your phone, the call will be connected to two audio sources and may echo.
When joining your Onboarding Meeting and selecting the "Join without audio and video" option, you will then see the dial-in number to call on your phone for audio. Please note if joining the Onboarding Call outside of the US, your Onboarding Manager will send you an additional number to dial.
Enabling Computer Audio (If you are not dialing in on your phone)
If you selected the "Join without audio and video" option but chose not to dial in for audio, you can adjust your settings to turn on your microphone to use your computer audio instead. On Dialpad's control menu, there will be an icon labeled "Speak" icon which you can click:
Once selected, there will be a pop-up where you can choose your camera and microphone preferences and click "Join this meeting":
Dialpad's Control Menu:
Meeting Information: See the name and duration of the conference, conference URL, and dial-in number
Chat: View and send messages between other Participants
Participants: See who's in the Onboarding Call
Mic: Turn your microphone on or off (mute), decide the microphone and speakers used for the call
Video: Turn your camera on or off, decide the video for the call
Screen Share: Share your screen with the organizer and others on the call
Views: Change layout between Dynamic, Screenshare (recommended view), Filmstrip, or Grid during the call
Hang Up: Exit the conference