We've made the process of adding staff and activating their accounts simple. This help article will walk you through the steps of adding a new staff member to your account.
Check out this video from our Customer Experience Team on how to add a staff member!
Adding A Staff Member
To add a new staff member, click "Staff" from the sidebar in your Dashboard, then click "Add New Staff":
You can also add a new staff member from the Staff List page using the "New Staff" button in the upper left corner:
Next, you can enter some basic information about the staff member and choose their role within the company. The staff member's name, role, and email address are all required fields:
Staff can have one of four roles in Time To Pet Facility:
Admin - they will have full access to and can do anything in Time To Pet
Scheduler - they will have slightly reduced control and access than an Admin
Tech/Runner - primarily used for someone who will be caring for pets, i.e., Daycare or Lodging Teams.
Trainee - someone who is brand new to your system and has limited access
Note: You can configure Staff Permissions for each role in the Settings > Staff Settings > Permissions section of your account. To see a complete list of role permissions and what they allow staff to do, see our Staff Permissions help article.
After adding a staff member, your Facility software will automatically send them a staff activation email with instructions for accessing their account and completing their profiles. For more information on this process, please see our guide on Activating A Staff Account.
Note: Staff will need to follow the activation link they receive in their email to verify their information and set up their login credentials in the system.