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Using Tap To Pay in the Mobile App (coming soon)

Learn how to accept client payments using Tap To Pay

In this article, we will share how companies can use Tap To Pay to process invoice payments. This can be a convenient option to accept in-person payments from a client using the Mobile App.

Tap To Pay is currently supported only on Android devices. Support for iOS Devices will be made available at a later time.

Tap To Pay supports Visa, Mastercard, American Express, Discover (US), Interac (Canada/Android), and digital wallets including Apple Pay, Google Pay, and Samsung Pay.

Note: Tap To Pay is only available to companies connected to Time To Pet Payments.

To process a client's payment, navigate to their profile and tap the "Invoice" option near the top of their profile.

Mobile app view of client profile, with the "invoice" button circled

On the following page, tap "Checkout" with the invoice that the client would like to pay.

Mobile app view of a list of open invoices with a green "Checkout" button circled.

On the following page will be a summary of the invoice. If needed, items can be edited using the pencil icon. When ready to accept payment, tap the "Tap To Pay" button at the bottom of the screen.

mobile app view of a checkout screen with service items and prices shown

The following page will show the total payment to be processed. This can also be adjusted for cases of partial payments. The client's card or digital wallet is tapped against the device to complete payment.

payment screen with amount shown and a symbol for tapping a payment card

A Note for Apple iOS users: If using Tap Pay on an iOS device, users are required to opt in before processing their first Tap To Pay transaction. This will appear as a screen with information about the feature. The user/admin must agree to Apple's Terms of Service for Tap To Pay before proceeding. If the terms are declined, the prompt will continue to appear, and Tap To Pay cannot be used.

When the payment has been completed, the app will show that the payment has been successfully processed.

mobile app view showing a payment processed sucessfully

Frequently Asked Questions

What do I do if it asks for a PIN when using Tap To Pay?

  • Android Devices - If PIN entry is required, the user is prompted to enter their PIN

  • iOS Devices - If PIN entry is required, the user is prompted to use a different payment method.

Is Tap to Pay the only way to accept payments through the Mobile App?

No, you can still process payments by manually adding payments or running the client's stored payment method. We share more information on this here: Charging a Client in the Mobile App

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