Automatic Weekend Fees
Time To Pet allows you to configure Automatic Weekend Fees that will automatically be added to your client's invoices for events that occur on weekends (Saturday and Sunday).
IN THIS ARTICLE
Configuring Automatic Weekend Fees
- Navigate to Services.
- Create a new service or click to "Edit" an existing service.
Click on the "Auto Fees" tab.
Change "Weekend Fees Enabled?" to "Yes, I Charge Extra on Weekends".
- Set the fee that should be added to the service's default rate, and set what staff should be paid for this service on weekends.
- Click the "Save Changes" button.
Auto Fee Stacking
Below the settings for After Hours and Weekend Fees, you'll find the Auto Fee Stacking section. Here, you have the option to decide if both After Hours and Weekend Fees should be applied to events that qualify for both fees or if only one should be applied. You can also choose whether to pay staff for both fees or just one of them. Additionally, you can specify if Auto Fees should be added to events on Holidays and whether staff should be paid for Auto Fees on Holidays.
Stack Auto Fees For Clients?
When set to "Yes, Stack Auto Fees For Clients", if an event meets the conditions for both a Weekend and After Hours fee, both fees will be added automatically.
When set to "No", if an event meets the conditions for both a Weekend and After Hours fee, only the preferred fee selected here will be added automatically.
Add Auto Fees On Holidays?
When set to "Yes, Automatically Add Auto Fees On Holidays", Auto Fees will be added to events on Holidays.
When set to "No, Do Not Automatically Add Auto Fees On Holidays", Auto Fees will not be added to events on Holidays.
Stack Auto Fees For Staff?
When set to "Yes, Stack Auto Fees For Staff", staff will be paid for both a Weekend and After Hours fee if an event meets the conditions for both.
When set to "No", if an event meets the conditions for both a Weekend and After Hours fee, only the preferred fee selected here will be paid to staff.
Pay Staff Auto Fees On Holidays?
When set to "Yes, Automatically Pay Staff Auto Fees On Holidays", staff will be paid for Auto Fees and Holidays.
When set to "No, Do Not Automatically Pay Staff Auto Fees On Holidays", staff will only be paid for Holidays and will not be paid for Weekend and After Hours Fees.
Note: For a more in-depth overview of how Auto Fee Stacking behaves in various scenarios, such as moving scheduled events in and out of qualifying conditions or changing the status of an event, check out our Advanced Auto Fee Stacking Guide.
Manually Editing Weekend Fees
When scheduling services for a client, the weekend fee will be automatically calculated and added to each weekend event based on the settings you configured in the section above. This also applies to services requested through the Client Portal.
However, you can override this value, or remove the weekend fee altogether, for any individual event in the "Edit Event" screen within the "Extras" section:
Any change you make here will be reflected on the invoice immediately after saving your change.
How Staff Are Paid For Weekends
IMPORTANT: Time To Pet does not pay your staff/users directly. The settings described in this article are simply tools that will help you calculate what to pay your staff outside of Time To Pet via your payroll processor or another preferred method.
You can set a default staff pay rate for weekends under the Auto Fees tab of each service as described in the Configuring Automatic Weekend Fees section above.
You can also give each staff member a custom pay rate which will override the default staff pay rate you set above. To do this, visit the "Rates" tab in their staff profile, and set a custom weekend pay rate for each service:
FAQs
Q: How do weekend fees show up on client invoices?
Weekend fees charged to the client will be shown as a separate line item on the client's invoice.
Q: Do after-hours fees stack with weekend fees?
After-hours fees stack with weekend fees. If both after-hours and weekend fees are enabled, and a visit is scheduled outside of work hours on a weekend, both fees will be applied.
Q: How do percentage-based fees work with the weekend fees feature?
Percentage-based client fees will be calculated based on the amount of the primary service and will use the dollar amount of the invoice item for this primary service.
This means:
- Anything that affects the primary service's price, such as manually editing the line item, frequency-based discounts, and customized rates for the client, will be taken into account before calculating the percentage charged for the weekend fee.
- Add-on services are not taken into account for % based rate calculation.
Q: How can I pay staff extra for weekend visits but not charge the client extra?
To pay staff extra for weekend visits but not charge the client extra, you need to configure your Auto Fees for the service to charge $0 to the client and set the staff pay to a flat rate. Setting a percentage, in this case, will always result in the staff member being paid $0 (because any percent of the $0 clients are charged is always $0).
Then, when generating pay stubs, be sure to check the box to pay "Flat Rate Staff On $0 Services". You can set this box to be checked by default in Settings > Staff.