Adding The Client Portal Tag To Your Website

If you have a website, you can add a link to the client portal login screen so clients can easily log in to their Time To Pet account right from your website. In this article, we'll review the steps to create a custom URL and add it to your website.

Check out this video from our Onboarding Team on adding the client portal tag to your website!


The Client Portal Tag is the URL your clients use to access their portal. You can create a custom URL in Settings > Client Settings > Portal Settings, or you can leave this blank, and clients will simply log in via https://www.timetopet.com/portal. However, keep in mind that your company information and theme will only be shown on the login screen if you have created a custom URL.

Staff menu on Dashboard with an arrow pointing to

After you've created your Client Portal Tag in your Portal Settings, you may be wondering what the steps are to add this custom URL to your website. Adding the Client Portal Tag to your website allows your clients to access the portal more easily, so they can request visits and process payments anytime. 

Below we have included instructions from several major website builders on how to add an external link to your website.

GoDaddy: https://ca.godaddy.com/help/edit-the-action-button-24710

HostGator: https://support.hostgator.com/articles/hosting-guide/publish-your-site/basekit/link-to-an-external-page-in-basekits-navigation-menu

Squarespace: https://support.squarespace.com/hc/en-us/articles/205814758-Adding-an-external-link-to-your-navigation

Weebly: https://www.weebly.com/app/help/us/en/topics/create-links

Wix: https://support.wix.com/en/article/adding-a-link-to-your-menu-tab

WordPress: https://wordpress.com/support/menus/add-links-to-a-menu/

Google Sites: https://sites.google.com/view/how-to-with-new-sites/navigation/buttons

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