How To Delete A Payment

In some situations, you may need to delete a payment in Time To Pet. Generally, this is done when payment was added by mistake and money was not actually received. There are two places to delete a payment. You can delete a payment that is attached to an invoice from the Edit Invoice screen, or you can delete a payment from your client's Balance Sheet.

If the payment was made through Time To Pet Payments or WePay, deleting the payment in Time To Pet will not trigger a refund. In most cases, issuing a refund makes more sense than deleting the payment.

In This Article


Deleting A Payment From The Edit Invoice screen

To delete a payment from the edit invoice screen, first, open the invoice that the payment is currently applied to. You can see all payments that are applied to the invoice at the bottom of the screen. Click the "Edit" link next to the payment you would like to delete.

Delete A Payment - Edit Invoice Screen
You can then delete the payment by clicking the "Delete Payment" button.

Delete A Payment - Delete Payment Button

Deleting A Payment From The Client's Balance Sheet

To delete a payment from the client's balance sheet, first, open up the Balance Sheet. You can do this by clicking "view" next to balance just below your client's name in their client profile.

Delete A Payment - Client Balance Screen
You can then click the "Edit" button on the payment you would like to delete. You may need to change which items are listed in the "Showing" box:

Delete A Payment - Click Edit Button to the Right of Payment
You can then delete the payment:

Delete A Payment - Delete Payment Button

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