Configuring The Mobile Application

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The Time To Pet mobile application allows your staff members to perform their services quickly and efficiently. The application is streamlined to provide your staff with the correct information at the correct time.

As an administrator, you can configure the information available to your staff as well as the functionality available to them. For more information on how to view this information, see Viewing Time Tracking And GPS Data.

Configuring Mobile Application Functionality

As your staff members are working through their daily assignments the best practice is to have them mark each visit as complete so you as the manager can track the status of all services company wide and make sure visits are being done in a timely manner.

This is the default behavior of the mobile application, a simple mark as completed for each scheduled service. Time To Pet offers three additional levels of transparency for even greater assurance of quality care.

Time Tracking

When enabled, Time Tracking will require your staff members to check in at the beginning of the visit and check out at the end. A timestamp will be recorded at both the beginning and the end allowing you to verify the duration of the visit. This information can optionally be shared with the client as well.

GPS Tracking

When enabled, GPS Tracking will also record your staff member’s location at the beginning and end of a visit. From the Time To Pet website, these coordinates will then be displayed on a map for precise location tracking. This information can also optionally be shared with the client.

Note: GPS Tracking requires Time Tracking be enabled.

GPS Route Tracking

Going one step further GPS Route Tracking with track your staff member’s exact location for the entire duration of the visit. This allows your staff member’s entire route to be plotted on a map. This information will be shared with Clients only if you elect to also show GPS Tracking information to the client.

Note: GPS Route Tracking requires GPS Tracking to be enabled. GPS Route Tracking is battery intensive and can quickly drain your phone's battery if used for many hours throughout the day.

Enable Time & GPS Tracking

  1. Visit your Mobile Configuration page.
  2. Change the Time Tracking Enabled option to Yes.
  3. If you wish to also share this information with your clients, make sure “Show Clients Time Tracking” is also set to Yes.
  4. If you wish to enable GPS Tracking, change “GPS Tracking Enabled” to Yes.
  5. If you also wish to share GPS data with clients, change “Show Clients GPS Tracking” to Yes.
  6. Click the Save Mobile Configuration button.

Enable GPS Route Tracking

It often does not make sense to track the route of a visit for every service type. For example, on Overnight sitting you would want to leave this disabled but possibly enable it for Dog Walking. For this reason GPS Route Tracking is configurable on a service by service basis. By default, it is disabled for all services.

  1. Make sure that “GPS Tracking Enabled” is set to Yes.
  2. Find and edit a service that you want to enable GPS Route Tracking for.
  3. Change “GPS Route Tracking” to Enabled.
  4. Click the Save Changes button for the service.

Configuring Available Information For Each Service

When your staff members are viewing their daily schedule on the mobile application, the default information they will see is limited to make most efficient use of the small screen real estate. If you wish to add additional information to each visit you easily do so:

  1. Visit your Mobile Configuration page.
  2. Scroll down to the “Mobile Field Configuration” section.
  3. Using the drop down selector, you can add any number of fields such as the client’s phone number or emergency contact name for example.
  4. Make sure to click the “Add Field” button.

Remember your staff can always click Client Details to get their full profile with all of the pet information as well.

A Note About GPS Tracking And Privacy

Time To Pet provides the ability to optionally track your staff member’s location; however, it is important that you are aware of and follow any local, state and/or federal laws around the information you collect and potentially share with others. Time To Pet is not liable if you are in violation of any laws in regards to the information collected.

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