Pet Settings

Client Settings - Pets allows you to configure different aspects of the pets that are in your care. Primarily, this section allows you to create and manage automated pet birthday reminder emails.

Check out a short video from our Onboarding Team on the Pet Settings section:

Pet Birthday Reminders

Time To Pet supports the ability to send you automated pet birthday reminder emails. These are helpful if you send clients pet birthday cards or just want to be aware of upcoming pet birthdays.

  1. Login to your Dashboard.
  2. Using the left sidebar navigation select "Settings"
  3. Click the “Pets” tab inside of Client Settings.

Pet Birthday Reminder setting under the Pets tab in Client Settings

Send Reminders

By default, you will be sent a reminder by email three days before the pet’s birthday. You can change this to be 1 day all the way up to 7 days in advance of the birthday.

Send Reminders To

By default, reminders will be sent to every administrator and every staff member with access to this client. Valid options are “Admin & Staff With Access” and “Admins Only”.

Don’t forget to click Save Changes.

Disabling Birthday Reminders

To disable birthday reminders, simply set the  Send Reminders to “Never Send”.

Pet Birthday Reminders feature under the Pets tab in Client Settings with dropdown menu to select when to send reminders

Next Help Article: Pet Vaccinations

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