Pet Birthday Reminders

Pet Birthday Reminders allow you to be automatically notified in advance of a pet’s birthday for all of your clients. Using these reminders is a great way to provide personalized service even when you have many different sitters and many hundreds of clients. Clients love to receive a little something special on their pet’s birthday.

You can configure how far in advance to receive reminders of birthdays (if at all) as well as who gets them.

Configuring Pet Birthday Reminders

  1. Login to your dashboard.
  2. Using the sidebar navigation select "Settings
  3. Click the tab “Pets”.

Send Reminders

By default, you will be sent a reminder by email three days before the pet’s birthday. You can change this to be 1 day all the way up to 7 days in advance of the birthday.

Send Reminders To

By default, reminders will be sent to every administrator and every staff member with access to this client. Valid options are “Admin & Staff With Access” and “Admins Only”.

Don’t forget to click Save Changes.

Disabling Birthday Reminders

To disable birthday reminders, simply set the Send Reminders to “Never Send”.

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