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Is The Mobile App For Admin?

Learn how use the mobile app for admin in Time To Pet.

Updated yesterday

The Time To Pet Mobile Application has been designed primarily for staff members to keep track of their schedule, mark events as complete, send notes and pictures to their clients, and do everything else they need on a visit-by-visit basis.

If an Admin needs a little more control, we’ve made sure to build a fully functional website that resizes and works just as great on mobile as it does on a desktop device. All you need to do is enter timetopet.com/dashboard (that's the same address you enter on your PC) on any mobile browser, log in, and you have access to all of the great Time To Pet features right there on your phone. You can make schedule changes, send invoices, and complete visits too!

For Admins and Office Managers with permission, Quick Action tools are available in each client's profile. These will allow you to quickly Charge the Client (if payment processing is enabled for your company), Schedule Services, or access the client's profile in the Dashboard.

screenshot of Quick Actions options in client profile of the App, with red box highlighting Charge Client, Schedule Services and Dashboard options

The Mobile App also supports options for adding new clients, editing client or pet profile details, and adding new pet profiles.

mobile app views with red arrow pointing to options for adding a client, editing a client profile, and adding a pet profile

Along with managing clients and pets in the Mobile App, Admins and Office Managers (with the correct permissions) can also create and manage services in the Mobile App. You can access the Services List for your company by selecting the three horizontal bars on the upper left-hand corner of the Mobile App to pull up the main navigational menu. From here, select where it says Admin Services:

In the Services section of the Mobile App, you can view your complete Services List, adjust the order that services appear in, search for services by name using the search bar at the top of the screen, filter by Service Groups, and use the plus sign in the top right-hand corner to create brand-new services or manage your existing Service Groups:

screenshots of the services list with arrows pointing at the plus sign in the top right hand corner and the reordering tool. image on the right has a block around the menu options that appear when tapping the plus sign

To rearrange how your services appear within your Services List, tap Reorder in the top right-hand corner. This will open a new mode on your Services List, allowing you to drag and drop your services in the order you prefer them to appear. To do this, use the three horizontal bars on the left side of the service you want to move. When you're satisfied with your changes, tap Save Order in the upper right-hand corner of the screen to return your Services List to the default view:

screenshot of services list on the mobile app in reorder mode

Selecting Manage Service Groups will open up a new page within the Mobile App that will allow you to create new Service Groups or rearrange your existing groups if you would like to reorder how they appear in your Services List. To do so, drag and drop the services using the three horizontal bars to the left of each Service Group. To add a new Service Group, tap the plus sign in the top right-hand corner of the screen:

screenshot of mobile app manage service groups page

To filter your Services List by the Service Groups you created for your company, tap on the three horizontal bars in the top right-hand corner beneath the plus sign. A new window will open that allows you to choose which groups you'd like to view:

Note: For more information on managing clients using the mobile web dashboard and the Mobile App, check out our help doc on Best Practices for Using Time To Pet In The Field!

Adding a Mobile Shortcut for Time To Pet Mobile App

Admins can also “Bookmark” the TTP mobile website directly onto their smartphone home page.

For detailed instructions for your specific device and browser, please use the following links:

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