Notifications Center in Staff App
Time To Pet supports a Notifications Center in our Staff App to help staff members, office managers, and Administrators stay up to date with messages and notifications sent by Time To Pet when in the field.
In this article
Viewing the Notification Center
When logged into the Time To Pet Staff App, you can view the Notifications Center by clicking the "Bell" icon in the top right corner of the Schedule screen. Please note that if you have any unread notifications, you will also see a red indicator showing above the bell icon.
Viewing Message Notifications
You can view all of your Message Notifications in the "Messages" tab of the Notifications Center. This includes messages (and private messages) sent from all clients that you have access to. To view the message, simply tap on any notification, and you will be taken to the client's conversation feed. From here, you can read the message or send a response.
You can filter by "Unread Only" or "All Messages" by clicking the check box in the top right. To mark any of these notifications as "Read" - you can click the "Mark All As Read" button at the bottom of the screen, or you can select individual messages by tapping the circle on the right of each notification and then clicking the "Mark As Read" button.
Viewing Standard Notifications
To view other notifications, tap the "Notifications" tab. From here, you can see all types of notifications you have enabled in the App. Some of these notifications are for actions that are supported inside of the App. For example - when a customer updates their profile details, you can click on that notification and immediately be taken to the Client Profile inside of the App to view all of the client details.
Some notifications are for actions that are not yet supported in the App. For example - you can receive a notification here when a client requests new services from your business. When clicking on this notification, Time To Pet will immediately load the Time To Pet mobile website page where you can process that service order request.
You can filter by "Unread Only" or "All Notifications" by clicking the check box in the top right. To mark any of these notifications as "Read" - you can click the "Mark All As Read" button at the bottom of the screen, or you can select individual messages by tapping the circle on the right of each notification and then clicking the "Mark As Read" button.
Notifications Center Settings
You can customize everything you are notified about in both the Staff App and in the Dashboard of Time To Pet. To update your notification settings in the App, navigate to the "Settings" section at the bottom of the Schedule page in the App and click the "Notifications" tab. You can view and update everything you are notified about here.
To update your App Notifications from the Time To Pet Website, navigate to your staff profile page (or any staff profile page) and click "View Settings". From here, navigate to the "Notifications" tab and update the settings for your notifications in the "App" column.