Credit Card Processing

Accepting credit cards from your customers is easy with Time To Pet. Payments processed through Time To Pet are automatically applied to the customer’s invoices and if your account is connected to Quickbooks, automatically synced to Quickbooks. Time To Pet currently supports two payment processors. They are Time To Pet Payments powered by Stripe and WePay. Instructions for enabling each payment processor can be found below. Only one payment processor can be enabled at a time.

In This Article

Setting Up Time To Pet Payments powered by Stripe

The Credit Card setup can be accessed in your dashboard:

  1. Log in to your dashboard.
  2. Using the sidebar navigation select “Settings”.
  3. Click the link labeled “Credit Cards” in the "Invoicing & Payments" section.

Accepting credit cards requires an account with one of our supported payment processors. Time To Pet Payments offers both ACH/e-check transactions in addition to Credit/Debit Card processing. ACH allows your clients to pay via e-check and costs about half as much as a standard credit card transaction. You can create an account in only a few minutes directly from the “Credit Card Setup” tab.

To connect your account to Time To Pet Payments, look for the “Time To Pet Payments” section and click the “Connect with Stripe” button: 

On the next screen, select your country, enter your mobile number and your email. After complete, click the “Next” button:

Time To Pet Payments will then text you a verification code. Enter the code on the next screen. If you need to resend the code or use a different number, you can do so here:

After verifying your phone number, you will verify some information about your business. This includes your business name, an optional DBA, your business address, your EIN and your website (or a product description if you do not have a website or social profile):

After entering your business details, you can enter your payout details. This is where Time To Pet Payments will send your money. You can add a bank account or a debit card. Be sure to click “Save” when you are done.

Time To Pet Payments - Payout Details for Bank Account

Time To Pet Payments - Payout Details for Debit Card

After adding your payout details, you will now have access to your Time To Pet Payments reporting. This can be found in the Credit Cards section (under the “Payments” tab). Reporting here includes your payments balance, the balance of any future payouts and details on any payouts that are in transit to your bank.

If you need access to payments faster, you can initiate an Instant Payout here. There is a fee of $2.50 for an instant payout.

You can also see a full report of any recent payouts.

The “Account” tab includes various settings you can update for your Time To Pet Payments account. This includes the type of payments you accept, your payout frequency, the payout account money is sent to, your statement descriptor, your business information, and a breakdown of your fees.

Lastly, you will see a new report found in Invoicing called “Payments”. This includes detailed reporting to all payouts, payments and any payment disputes.

Setting Up WePay

The Credit Card setup can be accessed in your dashboard:

  1. Log in to your dashboard.
  2. Using the sidebar navigation select “Settings”.
  3. Click the link labeled “Credit Cards” in the "Invoicing & Payments" section.

Accepting credit cards requires an account with one of our supported payment processors. WePay offers both ACH/e-check transactions in addition to Credit/Debit Card processing. ACH allows your clients to pay via e-check and costs about half as much as a standard credit card transaction. You can create an account in only a few minutes directly from the “Credit Card Setup” tab.

To get started, click the Connect with WePay button.

You can then log in to your existing WePay account or create a new account.

Next, set up your WePay account by verifying your information and linking a bank account.

You can then choose whether or not you would like to accept Credit Cards, ACH/e-check or both. You can also set your Preferred Payment Type.


Charging A Customer’s Credit Card

To charge a customer’s credit card first navigate to their profile page from the Administrator’s dashboard.

  1. Log in to your dashboard.
  2. Using the sidebar navigation select “Clients”.
  3. Click the name of the Client you wish to charge.
  4. Alternatively, use the search bar next to your notifications icon to find your customer.

  5. If you have linked to a payment processor successfully you will see a new option under Quick Actions -> Charge Client.

  6. You will be taken to the customer’s payment page. On this page, you will notice three separate tabs.

    Payment – Contains a list of all invoices that still require a payment.

    Payment History – See a complete list of all payments this client has been charged.

    Payment Methods – Manage the list of saved card details for the customer.

Charging The Customer’s Card

A charge must be applied against one or more invoices. You will notice the payment tab lists all of the client’s unpaid invoices. To start set the amount to apply to each unpaid invoice.

Once you have set the amount to pay on each invoice, click “Proceed To Payment Details”.

If the customer has saved cards, you can select that card or enter a new card’s details. When ready to submit the payment click the submit payment button.

Customers Can Submit Payment From Portal

You do not have to submit payment for all of your clients. That would be time-consuming and tedious. Client’s can submit their own payments from their portal. Just like in the admin dashboard they can apply payments to one or more invoices and can use saved card details or enter new ones.


Supported Payment Processors

Time To Pet currently integrates with the following payment processors:

  • Time To Pet Payments powered by Stripe
  • WePay


A Note On Credit Card Security

Time To Pet never stores or logs any of your customer’s credit information (other than the last four digits). We only integrate with payment processors that support remote storage of credit card information for the highest level of security. In other words, all of your customer’s credit card information is handled by your payment processor and not by Time To Pet. This limits both Time To Pet’s and your liability.


Next Help Article: Invoice Settings

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