Adding A Service

Adding a service is simple in Time To Pet! In this help article, we will review the steps to add a service to your account. To add a service, first, select the "Services" tab on the sidebar and select "Services & Holidays":

Services section on the dashboard with a red arrow pointing to Services & HolidaysNext, click the "+ New Service" button:

Image showing the "+ New Service" button to create a new service

Services have a lot of “bells and whistles” in Time To Pet and we have a great help article detailing all of the aspects of a service here. In this article, we will focus on the basics of a service.
Each service has a default name. This tends to be whatever your service is. We will use "30 Minute Dog Walk":

Image showing the Service Name field when creating a new service

The default duration is where you choose how much time this service takes. Remember, our service was a 30-minute dog walk so we will set this to 30 minutes. That means whenever we schedule this service, it will take 30 minutes on our calendar:

Image showing the Default Duration field when creating a service

Services can also be “Selectable By Client”. If checked, this means the service will be visible to your clients and they can request this service from the Client App or the Client Portal. If you have a service that you don’t want clients to see or request (and you just want to schedule it for clients) - you can uncheck this box.

Image showing Selectable By Client feature with a check box that can be de-selected

Let’s skip down a bit to the “Rates” section of the page. A service will have a default cost that your customer pays you. Keep in mind that you can adjust this rate on a client-by-client basis if you have special pricing for certain clients (See Adding Custom Rates For A Client):

Image showing Cost field when adding a new service

If you are required to collect sales tax, you can also mark your service as “Taxable”. Check out our help article on sales tax in Time To Pet for more information on this feature: Sales Tax
If you plan on using Time To Pet to track how much you pay your staff members, you can set a Default Staff Rate for your service. This can be a flat dollar amount or a % of the client rate. We will set this to $10 for our 30-minute dog walk service. If different staff members get paid differently, this can also be adjusted on a staff-by-staff basis (See Staff Pay Rates)

Image showing Default Staff Rate setting when adding a service

Time To Pet also supports automated extra pet fees. These are fees that are automatically added to your client's invoice when multiple pets are scheduled for the service. You can choose whether or not you pay your staff for extra pets here as well. Check out our help article on Automatic Extra Pet Fees for more info.
As a reminder, these are just the basics. Visit our full help article on Services for a more in-depth overview. We've also put together a short video showing you how to add a service:

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