Search results for fees

48 articles found

  • Recording Credit Card Fees In Quickbooks

    For companies that are integrated with QuickBooks Online, you may have to track Time To Pet Payments when matching transactions in your QuickBooks account (especially if you have your bank account

  • Automatic Weekend Fees

    Time To Pet allows you to configure Automatic Weekend Fees that will automatically be added to your client's invoices for events that occur on weekends (Saturday and Sunday). IN THIS ARTICLE

  • Automatic Extra Pet Rates

    Time To Pet can be configured to automatically add extra pet fees to a client’s invoice for their scheduled services. These rates are set on each service type individually, and each additional pet

  • Automatic Holiday Rates

    Time To Pet allows you to configure Automatic Holiday Rates for specific days of the year that will automatically be added to your client's invoices. IN THIS ARTICLE Creating An Automatic Holiday

  • Automatic After Hours Fees

    Time To Pet can be configured to automatically apply additional fees to a service that is scheduled outside of your normal working hours. For example, you can set each service up to charge an

  • Invoice Settings

    Many aspects of Time To Pet’s built-in invoicing can be configured to better suit your company’s needs in Invoice Settings under the Invoices tab. This includes creating a default invoice note,

  • Credit Card Rates

    Time To Pet integrates with Time To Pet Payments powered by Stripe to allow our customers to accept payments quickly and easily from their clients. IN THIS ARTICLE Time To Pet Payments Powered By

  • Analyzing Financial Data Discrepancies In Time To Pet

    Time To Pet contains robust sets of financial data and provides various reports to help our customers view their businesses from different angles. Sometimes, it may seem like the numbers given in

  • Advanced Webinar - Rate Increases

    Time To Pet conducted a live Advanced Webinar on Rate Increases on December 9th, 2020. This webinar focused on basic rate increases, how to set legacy rates for existing customers, and how to make

  • How To Add Additional (Add On) Fees To An Event

    In Time To Pet, you can add additional fees to an event by utilizing the Add On Service feature. An Add On Service is best used whenever you need to add an additional service (that you will charge

  • Advanced Auto Fee Stacking Guide

    At its core, Auto Fee Stacking simplifies the process of applying After Hours and Weekend fees based on event specifics; each fee is applied if enabled and if the event aligns with the defined

  • Staff Pay Rates

    Time To Pet provides the tools you need to calculate what to pay your staff/users for the events they complete, which can include extra pay for extra pets, after hours, weekends, and holidays. In

  • Advanced Webinar - Reporting

    Time To Pet conducted a live Advanced Webinar on Reporting on September 17th, 2020. This webinar focused on the various reports available to you in Time To Pet. Please note while WePay is included in

  • Services

    In Time To Pet, a service is any activity that you provide for your clients. An example would be “Dog Sitting – 30 Minutes” or “Dog Walking – 45 Minutes”. All scheduled appointments/events are linked

  • Tax Season

    Our expertise lies in helping you extract information from Time To Pet, which can be a crucial step in your tax preparation process. However, it's important to note that the specific data you require

  • Adding A Service

    Adding a service is simple in Time To Pet! In this help article, we will review the steps to add a service to your account. Check out this video from our Customer Experience Team on how to add a

  • General Staff Settings

    Staff Settings > General allows you to manage different aspects of your team members in Time To Pet. In this article Contractors/Employees Staff Support Requests Staff Pay Stub/User Invoice Defaults

  • Best Practices For Issuing A Refund

    Issuing a refund to a client only refunds their payment amount. It does not change the total of the client's invoice, so if you issue a refund from a payment that is fully applied to a client's

  • Portal Settings

    The Portal Settings page allows you to change various settings that affect how your clients interact with the Client Portal and App. All of the settings are listed below with a description. In This

  • Client Agreements

    The Client Agreements tool lets you create agreements that your customers must review and sign before accessing the Client Portal or the Client App. You can require all or only some of your clients

  • Pay Center

    This article will give a general overview of the Pay Center in Time To Pet. Found in Staff > Pay Center, the Pay Center is where you can generate pay stubs, generate pay reports, disburse and

  • Time To Pet + Stripe Capital

    Time To Pet has partnered with Stripe to offer eligible businesses access to fast, flexible financing through the Stripe Capital program. Read more about this partnership here: Time To Pet + Stripe

  • Cancelling Events

    When a client no longer needs scheduled services, it is typically recommended that you cancel the event rather than delete it. This ensures the event history can be easily accessed, and any financial

  • Schedule Reporting

    Whether you're an established pet care professional or a new user navigating Time To Pet, understanding the available schedule reports can significantly enhance your management capabilities. From

  • Requesting Services

    You can use your Client Portal to submit service requests. To start, click on the “Schedule” link at the top of the page. Click the “Request New Service” button. You will now see a form where you can

  • Scheduling Repeat Services Using Templates

    Imagine you have a client that has the same services scheduled week after week after week. A walk at 12:30 PM every Monday, Tuesday, Wednesday, Thursday, and Friday. Scheduling this client manually

  • Schedule

    The "Scheduling" section allows you to view your scheduled events, request new services, and submit cancellation and change requests. This section can be accessed by tapping the "Scheduling" button

  • How To Issue A Refund

    Time To Pet has built-in support for recording and issuing refunds for your clients' payments. A refund can be issued from the Edit Payment screen. IMPORTANT: ACH payments made via Time To Pet

  • Editing Single Events

    After an event is scheduled, it is common for the details of an event to be edited or updated before the service takes place. Time To Pet offers bulk methods for editing or updating events using Bulk

  • Best Practices For Poop Scooping Companies

    If you offer pet waste disposal services to your clients or if that is your company’s main focus, we have several features that you can utilize to make scheduling services and receiving payments

  • Instant Payouts

    Time To Pet Payments powered by Stripe in the US supports the ability for Instant Payouts. Instant Payouts allow you to quickly transfer any pending funds in your Time To Pet Payments account to a

  • 1099-k FAQ for Time To Pet Payments Powered by Stripe

    Time To Pet Payments Powered by Stripe will deliver 1099-k forms to your business if you meet the IRS thresholds required for 1099-k. Time To Pet works with Stripe to manage payments for our Time To

  • Scheduling Events

    After you have Added A Client and Created A Service, you are ready to start scheduling events for your clients! Whether you need to schedule a single event, multiple events over several days, or

  • Understanding Invoicing In Time To Pet

    Time To Pet makes invoicing your clients extremely easy and, in most cases, is almost entirely automatic. For those accustomed to a more manual invoicing process, there might be a slight learning

  • Connecting To Time To Pet Payments Powered By Stripe

    Connecting to Time To Pet Payments allows you to collect payment from clients within Time To Pet. You will be able to accept all major credit cards (Visa, Mastercard, Discover, American Express) and

  • Navigating Time To Pet

    At Time To Pet, we understand the importance of efficiency and control in managing your pet care business, whether it's a one-person operation or a large company. The Time To Pet Dashboard is your

  • Exporting Data From Time To Pet

    Time To Pet offers dozens of downloadable reports and documents. This article will review all of the things you can generate and download from your Time To Pet account. IN THIS ARTICLE All Client And

  • Staff Roles And Permissions

    Staff members in your company can have one of four roles: Trainee, Staff/User, Manager, or Admin. The permissions of each of these roles can be customized in Settings > Staff > Permissions. Certain

  • Best Practices For Charging A Flat Monthly Rate For Recurring Weekly Services

    Templates are the easiest way to schedule ongoing, recurring services such as daily dog walks. However, Templates, by default, will bill clients per event. While it’s possible to use Packages to

  • Disputes

    What is a dispute? A disputed payment (also referred to as a “chargeback”) occurs when a cardholder questions your payment with their card issuer (like Visa, Mastercard, or their bank). The card

  • Time To Pet Billing & Pricing

    Time To Pet offers three distinct pricing plans tailored to meet the varying needs of pet care businesses: Solo Plan: At $45 USD per month, this plan is ideal for solo pet care businesses with one

  • Best Practices For Using Packages And Frequency Discounts

    Packages and Frequency Discounts are similar in that they are both tools you can use to give clients a discount for booking a certain quantity of services, but each has some unique features that can

  • Bulk Update

    The Bulk Update tool allows you to change the assigned sitter, update the holiday fee, or update the status of up to 4,000 events at once. Check out this video from our Customer Experience Team on

  • Best Practices For Customizing Your Default Messaging

    You can customize many of the default messages that are sent to or shown to clients in Company Settings > Messaging. These are our best practice tips for customizing each of those messages. IN THIS

  • Advanced Webinar - Notifications

    Time To Pet conducted a live Advanced Webinar on Notifications on November 20th, 2019. This webinar focused on company notifications, client notifications, and staff notifications. IN THIS ARTICLE

  • Texting Integration

    In this help doc, we'll review how to enable and configure text messaging in Time To Pet. With this feature, you can take client communication to the next level, providing a convenient and efficient

  • How To Transfer or Merge Your Time To Pet Account

    If you are selling your business or transferring ownership of your business to someone else, this article will cover the steps needed to complete the transfer. The Time To Pet Support team can help

  • Quickbooks Online Integration

    Time To Pet integrates with your Quickbooks Online account, allowing your invoices, services, payments, and clients to be automatically kept in sync as changes are made in your Time To Pet account.